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R&D GmbH Trading Terms
Welcome to R&D GmbH ("We",
"Us" “slate-lite-shop”, ”RD”or "R&D"). Please note that
You, ("You" and "Your") as a purchaser of Products made
available through R&D GmbH ("Products") and Your use of products
provided by R&D GmbH is subject to the following terms and conditions
("Terms"). Purchase of Products You must be 18 years of age to purchase
Products from R&D GmbH. Please read these Terms carefully prior to
indicating Your acceptance. When you have understood the Terms, please complete
the registration and order the Products.
Samples will be sent by post or UPS. The sample price
can be seen in the shop. Products such as Slate-Lite, EcoStone and Translucent
may vary in colour from that seen on your monitor. Please therefore use the
R&D GmbH sample service. Samples are available for colour and texture match
only, and are usually supplied in A4 or A6 size. PLeaswe notice that
Slate-Lite, EcoStone and Translucent a natural products and the color can vary
from sample to samples and between every single sheet.
Payment may be made by any of the means stated. Orders
are accepted on the condition that Products will be supplied at the price
ruling on dispatch. R&D GmbH uses SSL encryption technology to scramble
your sensitive data and provide maximum security over the internet.
Our standard Service is UPS, the costs can be seen in
the table below.
240x120cm up to 2
Sheets per Box
122x61cm up to 15 sheets per
If more than 7 boxes has to be send, R&D will deiced if the shipment will
be made with UPS or on palette.
If your delivery country isn't shown in the shopping
basket, please email firstname.lastname@example.org or call +49-228-93490891 for a carriage quote.
Delivery will normally be between eight-and twelve working days after payment,
but this cannot be guaranteed. If any Products are out of stock You will be
notified at the earliest opportunity. Delivery will normally be by post or
courier. All Products must be paid for prior to delivery. Risk shall pass on
delivery. If there is any short delivery or damage to goods in transit, this
should be notified to R&D GmbH by You with full particulars within three
working days of delivery. We cannot be financially liable for delay in
delivering the Products, however arising.
Satisfaction Guarantee and Returns
If You are not completely satisfied with Your R&D
GmbH Product You may return it at your cost within 14 days after receipt of
your order undamaged and in the original packaging for a full refund. However,
if a product has been made individually to your specification then these rights
to return do not apply, unless the product is faulty. These provisions do not
affect your statutory rights, see below.
In the event of a fault please send a sample of the
product to us with the label – it should not be necessary to return all the
faulty product. Please do note that You should check all R&D GmbH products
for faults before and during working. If the product is defective in any way or
has a fault, a full replacement or refund will be made at no charge.
When returning goods in any of the above circumstances
please send Us an e-mail to R&D GmbH Customer Service at email@example.com. Please state your docket number, date of receipt, the reason for
returning the Product and whether You would like a refund or a replacement
Product. If You are returning Products please send them to R & D
GmbH, Siebengebirgsblick 26, 53343 Wachtberg, Germany
This is our address for returns and any other communication.
Please contact Us if You require further information
Health and Safety
R&D GmbH makes available in good faith information
about its Products and with regard to the conditions necessary to ensure that
Products supplied will be safe and without risk to health when used properly. Any
information and advice given should not of itself be considered an adequate
risk assessment as may be required under Health and Safety legislation. If You
are not already in possession of information concerning the safe use of the
Products or You become aware of any risk to health and safety, You should
Sale of Goods
All Products are believed by R&D GmbH to be of a
quality suitable for the purpose and specification for which they are intended.
Any defect should be reported to R&D GmbH immediately it is discovered. All
technical information in response to enquiry is given by R&D GmbH in good
faith. It will ultimately be for You to satisfy yourself as to the suitability
of the product having regard to Your own particular situation and upon site conditions
that are unknown to R&D GmbH. The liability of R&D GmbH will not exceed
the value of the Products supplied. In particular, loss of profits and
consequential, financial and other such losses are excluded.
Your purchase of Products for R&D GmbH will be a
contract made in Germany. Any dispute will be governed by German law and the
parties agree to submit to any court of competent jurisdiction within Germany.
Some jurisdictions do not allow the exclusion of certain warranties or the
limitation or exclusion of liability for incidental or consequential damage and
accordingly some limitations here stated may not apply to You. Your rights are
unaffected. R&D GmbH can revise these Terms without notice by posting new
Terms on the R&D GmbH site or by notifying You by e-mail. Further purchase
of Products after such posting or notification constitutes Your acceptance of
the revised Terms.
Your Local Laws
Use and import of Products by You are subject to Your
own customs, policies, clearance and any fees and You must comply with all laws
and regulations of the country of import. No warranty is given by R&D GmbH
as to the legality of the Products at the location where they are received.
Content — R&D GmbH. provides this site on an
"as viewed basis" and therefore makes no guarantees or warranties to
this site or its contents.
Copyright — All design, text, graphics, and the
selection, alteration and arrangement of the aforesaid elements are the
copyright of R&D GmbH. and it's associated partners.
All other trademarks, product names, company names or
logo cited herein are the property of R&D GmbH, its authorised partners or
the products respective owners.