Terms & Conditions

R&D GmbH Trading Terms

Welcome to R&D GmbH ("We", "Us" “slate-lite-shop”, ”RD”or "R&D"). Please note that You, ("You" and "Your") as a purchaser of Products made available through R&D GmbH ("Products") and Your use of products provided by R&D GmbH is subject to the following terms and conditions ("Terms"). Purchase of Products You must be 18 years of age to purchase Products from R&D GmbH. Please read these Terms carefully prior to indicating Your acceptance. When you have understood the Terms, please complete the registration and order the Products.

Samples

Samples will be sent by post or UPS. The sample price can be seen in the shop. Products such as Slate-Lite, EcoStone and Translucent may vary in colour from that seen on your monitor. Please therefore use the R&D GmbH sample service. Samples are available for colour and texture match only, and are usually supplied in A4 or A6 size. PLeaswe notice that Slate-Lite, EcoStone and Translucent a natural products and the color can vary from sample to samples and between every single sheet.  

Payment

Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on dispatch. R&D GmbH uses SSL encryption technology to scramble your sensitive data and provide maximum security over the internet.

Delivery

Our standard Service is UPS, the costs can be seen in the table below.

Country

240x120cm  up to 2 Sheets per Box

122x61cm up to 15 sheets per box

Samples

Denmark

20

20

20

Estonia

25

25

25

Finnland

22,5

22,5

22,5

Great Britain

25

25

25

Greece

30

30

30

Ireland

30

30

30

Latvia

30

30

30

Lithuania

30

30

30

Poland

20

20

20

Slovakia

20

20

20

Slovenia

22,5

22,5

22,5

Sweden

22,5

22,5

22,5

Switzerland

45

45

30


If more than 7 boxes has to be send, R&D will deiced if the shipment will be made with UPS or on palette.

If your delivery country isn't shown in the shopping basket, please email info@slate-lite.com or call +49-228-93490891 for a carriage quote. Delivery will normally be between eight-and twelve working days after payment, but this cannot be guaranteed. If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to R&D GmbH by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

Satisfaction Guarantee and Returns

If You are not completely satisfied with Your R&D GmbH Product You may return it at your cost within 14 days after receipt of your order undamaged and in the original packaging for a full refund. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. These provisions do not affect your statutory rights, see below.

In the event of a fault please send a sample of the product to us with the label – it should not be necessary to return all the faulty product. Please do note that You should check all R&D GmbH products for faults before and during working. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.

When returning goods in any of the above circumstances please send Us an e-mail to R&D GmbH Customer Service at info@slate-lite.com. Please state your docket number, date of receipt, the reason for returning the Product and whether You would like a refund or a replacement Product. If You are returning Products please send them to R & D GmbH, Siebengebirgsblick 26, 53343 Wachtberg, Germany
This is our address for returns and any other communication.

Warranties

Please contact Us if You require further information

Health and Safety

R&D GmbH makes available in good faith information about its Products and with regard to the conditions necessary to ensure that Products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. If You are not already in possession of information concerning the safe use of the Products or You become aware of any risk to health and safety, You should contact Us.

Sale of Goods

All Products are believed by R&D GmbH to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to R&D GmbH immediately it is discovered. All technical information in response to enquiry is given by R&D GmbH in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to R&D GmbH. The liability of R&D GmbH will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.

General

Your purchase of Products for R&D GmbH will be a contract made in Germany. Any dispute will be governed by German law and the parties agree to submit to any court of competent jurisdiction within Germany. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. R&D GmbH can revise these Terms without notice by posting new Terms on the R&D GmbH site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.

Your Local Laws

Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by R&D GmbH as to the legality of the Products at the location where they are received.

Disclaimers

Content — R&D GmbH. provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents.

Copyright — All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of R&D GmbH. and it's associated partners.

All other trademarks, product names, company names or logo cited herein are the property of R&D GmbH, its authorised partners or the products respective owners.